In this role you will contribute to creating a shared vision within the division through Business Architecture and supporting business transformation. You will collaborate with business, technology and customers on initiatives which includes Research, Analysis and Process Improvement to create a simplified yet comprehensive representation of the business ecosystem. Essential Functions Responsible for working directly with internal and external customers to analyze business operations, identify areas of operational efficiencies and recommending solutions Facilitates and leads conversations with business teams to map and analyze the current and Future state business processes, identify associated value streams and business capabilities, and translates this information into artifacts such as process maps, context diagrams and capability maps etc. using industry best practices Supports creation and maintenance of a comprehensive Business Capability Map for the division which demonstrates how people, process, product and technologies interact with each other Be an agent of change by employing Business Architecture methodologies to identify areas of improvement and initiate action by supporting Project and Product roadmaps. Manages multiple, concurrent deadline-driven projects, collaborates with required teams to ensure efforts are aligned and project timelines met Synthesizes and communicates findings to stakeholders using appropriate tools (oral and written) to enable decision making Researches and analyzes data and reports trends to management/ business partners Collaborates with required teams like Project, Product or Change Management to drive implementation Must be able to work with customers and teams in USA (Pacific Time) Experience and Skillsets Required: Must have excellent communication skills and be a confident communicator with proven experience of working with stakeholders, including but not limited to Business leadership and technology teams Has a strong understanding of general business management concepts and business activities to support big picture thinking. Business Management background or equivalent experience in IT/Business strategy Consulting, or experience in planning /implementing business or IT initiatives preferred Strong Business Analysis and/or process improvement skills with experience of working directly with business users on Research & Discovery or transformation projects Strong facilitator with experience in employing various techniques such as primary interviews, workshops, surveys, whiteboarding and other visual aids, with geographically dispersed teams Role requires someone who is comfortable with ambiguity and has the analytical and problem-solving chops to analyze a situation, interview, formulate questions, and probe for deeper knowledge/ understanding Has experience of working with technology teams and brings a strong understanding of IT practices as well as digital transformation Excellent experience utilizing Microsoft office suite of products (Word, Powerpoint, Excel, Visio) Nice to Have: Experience in utilizing and applying principles of Business Architecture, BIZBOK (CBA) or TOGAF Typical Education Business Management, Computer Science or Information Technology degrees OR equivalent work experience in IT/Business Strategy CBA (Certified Business Architect) / TOGAF certified or equivalent preferred but not mandatory. Candidates must be willing to invest time and effort to learn Business Architecture Typical Range of Experience Typically have 5+ years of experience as a Business Analyst, Business Architect , Business Consulting, IT/Strategy consulting Job functions: Business Architecture, Analyst, Consulting, Strategy/Planning
