Customer Service Supervisor (Call Center)

Supervisor Follows directions from the Program Manager and manages day to day activities of the call center agent.
Ensures resources are utilized efficiently, in accordance with Call Center objectives and in ways that consistently promote customer service quality and satisfaction.
Requirements:
Ability to communicate effectively with customers and employees of the organization.
Ability to work on a flexible schedule including weekends, evenings and holidays.
Must possess good organizing and communication skills.
Ability to perform to expectations in a fast-paced and changing environment.
Solid cimputer skills, particularly in Word and Excel.
Correo Electrónico:

**********