CALL CENTER

Description
Customer service representative with experience in the call center area, who has good diction, service attitude, captors of new business opportunities.
Job Specifications
General:

Experiences in marketing, commerce or a related field.
Call center experience is required.
Excellent communication skills.
Flexible work hours.
Basic mathematic skills.
Excellent customer service skills.
Motivation to work through busy shifts.
Advanced excel proficiency
b) Skills & Abilities:
Minimum experience of 2 years in the area
Knowledge Microsoft Office
Excellent English communication skills, verbal and written.
Expertise in multiple social media platforms
Familiarity with online marketing strategies and marketing channels
Strong understanding of company products, policies, and services.
Excellent problem solving, and customer service skills.
Analytical, efficient, attentive to details.
Ability to remain calm and courteous under pressure and navigate tense situations, especially during work hours.
Bilingual English/ Spanish (German and French is a plus)
c) Human Resources side:
Competitive Salary
Schedule: Full-time Monday -Friday (8:00am to 5:00pm)
Sector: Manufacture Electrical/Electronic