Tech Support Agent

Requisitos:
We are looking for a Technical Support Representative to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Representative Responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support.
Actividades a realizar:
Taking ownership of customer issues reported and seeing problems through to resolution
? Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
? Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Tiempo Completo
Trabajo Fijo
A convenir
100
Sin experiencia
Inglés Intermedio
Académico
Indistinto
MANEJO DE PC