DESCRIPCIÓN: At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and collections, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.
As a Sales Administration Coordinator you are responsible for but not limited to execute and administrate the Sales Programs, as well as executing the activities in processing claims, analyzing and reporting the competitions of the audit process and providing customer support.
Key Job Responsibilities
oAudit, validate and submit the different claim under the sales program as of AAF/STA, SPIFF, Bundle, Trailing Credits, PDF, Trade In, Incremental Support, Bid’s, etc. following the company policies and procedures.
oOverall managing all portfolio accounts and reconciling regular programs.
oManaging the short payments notifications and paybacks request.
oFollow up on obtaining promotional files, LOA’s, contracts, promo emails, Bids, etc.
oGenerate monthly reports on special customers and transactions.
oSupport claim creation when is required to reduce emails volume. Administrative tasks as required. Requisitos Minimum Education and Experience:
oBachelor’s degree from an accredited university or college with major course work in accounting, audit, business, marketing, finance, economy or equivalent work experience.
oExperience in administrative, accounting, finance analysis, customer service or any other related fields around the finance environment, preferable.
Knowledge, Skills and Abilities:
oClient advocate with medium accounting, finance or auditing skills.
oMicrosoft excel skills.
oThe ability to plan, organize and prioritize multiple and simultaneous Sales Admin tasks.
oDetail oriented with good number sense. Results oriented. Team player skills.
oSelf-motivated. Ability to work under pressure.
oProficiency in MS word, Outlook, and SAP/ERP is an asset.
oAbility to make reports and build written and oral explanations.
Location: Alorica Churchill, Santo Domingo.
If you are interested please submit your resume in English directly to: ********** Indispensable • Inglés: dominio del idioma (nativo ó 2do. idioma)
• Requiere residencia actual en Santo Domingo, República Dominicana
• Responder, en el formulario de envío de CV, la siguiente pregunta:
• ¿Cuál es su nivel de inglés? (selección múltiple)
Preferible • 24 años edad mínima
ISCO Técnicos y profesionales nivel medio, grupo 3