The Business Information Security Officer will be the single point of contact for all aspects related to Information Security and compliance and will interact heavily with Operations, Facilities, IT, People Solutions (HR) and/other internal support personnel within Dominican Republic or from the distinct Global teams.
The role is responsible for implementing and owning all internal and externally required Information Security and compliance policies.
It is the BISO’s responsibility to audit, report up and out any and all aspects of compliance and Information Security.
As the on the ground security representative, the BISO will play a significant role in all investigations and will need to be able to conduct Person Of Interest, witnesses, culprits or victims.
Job Description
The country Business Information Security Officer (BISO) focuses on proactively identifying security and compliance issues/risks to business operation processes in various accounts, drives in executing the controls to deter, detect and mitigate security and insider risks – including establishing capability and mechanisms to monitor and audit information and data protection of both Concentrix and clients as well as compliance level of each process and relevant control item as deployed in the operational environment, The country BISO drives proactively to enhance the fraud and compliance prevention culture and risk-free environment in Concentrix as well as identifies issues that would include but not limited to physical and logical security, data privacy, KPI, CSAT, inbound/outbound calls manipulation, information leakage, etc. impacting business. Typical activities include but are not limited to Risk Management – risk identification, risk assessments, support in development of risk action plans, risk closures, supporting investigations – case documentation, written first-hand reports, involve in-person or remote interview of persons of interest and working outside normal business hours etc., Governance and metrics, Executive presentations, Collaboration with all teams/ departments. Achieves results through direct interaction as well as influencing other internal groups or persons to achieve results.
REQUIREMENTS
Bachelor’s Degree in Information Technology
Between 6 to 8 years of relevant experience in risk, compliance, information security, audits, data regulation, fraud investigations
English proficient
Leadership experience
Well organized
Problem solver
Self-independent
Work well under pressure and follow through on items to completion
Strong communication skills, both written and verbal
Ability to prioritize
Willingness to work a flexible schedule
MS Office proficient
If you are interested in this role please send you updated resume to the following email address: ********** and I will contact you the soonest possible.
