Descripción
HR assistants are involved with nearly all programs and services that relate to a company’s human resources division. Their work, which is often decidedly administrative in nature, involves documenting grievances, terminations, absences, performance reports, and compensation and benefits information.
Beyond administrative duties, however, HR assistants are also often involved in recruiting, hiring, and training new employees. Typical tasks, therefore, include posting job openings, gathering information on new applicants, contacting references, and informing employees of their hiring status. These members of the HR team are also often responsible for handling everything from scheduling the office holiday party to handling travel arrangements for company executives.
Job Duties and Responsibilities of Human Resource Assistants
Daily job duties and responsibilities of today’s HR assistants include:
Answering employee questions
Processing incoming mail
Creating and distributing documents
Providing customer service to organization employees
Serving as a point of contact with benefit vendors/administrators
Maintaining computer system by updating and entering data
Setting appointments and arranging meetings
Maintaining calendars of HR management team
Compiling reports and spreadsheets and preparing spreadsheets
HR assistants are involved in a number of areas of human resources, including:
Recruitment/New Hire Process
Participating in recruitment efforts
Posting job ads and organizing resumes and job applications
Scheduling job interviews and assisting in interview process
Collecting employment and tax information
Ensuring background and reference checks are completed
Preparing new employee files
Overseeing the completion of compensation and benefit documentation
Orienting new employees to the organization (setting up a designated log-in, workstation, email address, etc.)
Conducting benefit enrollment process
Administering new employment assessments
Serving as a point person for all new employee questions
Record Maintenance
Maintaining current HR files and databases
Updating and maintaining employee benefits, employment status, and similar records
Maintaining records related to grievances, performance reviews, and disciplinary actions
Performing file audits to ensure that all required employee documentation is collected and maintained
Performing payroll/benefit-related reconciliations
Performing payroll and benefits audits and recommending any correction action
Completing termination paperwork and assisting with exist interviews
Qualities of Competent HR Assistants
To effectively perform the duties of a human resources assistant, individuals must be able to demonstrate a number of competencies that are essential to the position, which include:
Must be adept at problem-solving, including being able to identify issues and resolve programs in a timely manner
Must possess strong interpersonal skills
Must be able to communicate clearly, both written and orally, as to communicate with employees, members of the HR management team, and in group presentations and meetings
Must be able to effectively read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information
Must be able to prioritize and plan work activities as to use time efficiently
Must be organized, accurate, thorough, and able to monitor work for quality
Must be dependable, able to follow instructions, respond to management direction, and must be able to improve performance through management feedback
