Agente De Servicio

Descripción
• Alorica Tiradentesis hiring Customer Services Agents.
•With the ability to make independent decisions based on established guidelines Ability to effectively handle complex technical customer issues in an independent, timely and efficient manner while maintaining quality standards for customer satisfaction
• Provide quality customer service.
• Must be able to prioritize work, manage time effectively and work successfully in a fast paced, multi-faceted environment
• Must be able to adhere to an assigned work schedule, must be dependable and punctual
• Will acquire and retain multiple product range knowledge
• Product training will be provided to cover simple troubleshooting and policies for products not currently handled in Alorica.
• High level aptitude in written communication, written conversational and English comprehension skills
• Be capable of working independently with minimal Supervision.
• Be able to type more than 35 WPM

• Nivel académico de Bachillerato
• Inglés: dominio del idioma (nativo ó 2do. idioma)
• Requiere residencia actual en República Dominicana